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E-commerce

Hire a Filipino Amazon virtual assistant

An Amazon virtual assistant keeps your Seller Central account healthy: listings, inventory, buyer messages, account health checks and the daily fixes that protect sales.

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What they take off your plate

  • Monitor account health and respond to warnings
  • Create and optimize listings with keywords and bullet points
  • Fix stranded, suppressed and inactive listings
  • Track FBA inventory and plan replenishment with you
  • Answer buyer messages within Amazon's response window
  • File reimbursement cases for lost or damaged inventory
  • Report weekly on sales, inventory and account issues

Amazon rewards the sellers who check every day

Amazon punishes neglect quietly. A listing gets suppressed, inventory runs out, a buyer message goes unanswered past the deadline, an account health metric slips. Each problem is fixable, but only if someone notices. An Amazon VA makes noticing a daily routine.

Policy knowledge comes first

Amazon has more rules than any other channel, and breaking them risks the whole account. That’s why our skills test checks policy knowledge alongside listing work: communication rules for buyer messages, review policies and listing requirements. A VA who knows the rules protects the business, not just the listings.

Where an Amazon VA pays off

Recovering reimbursements for lost or damaged inventory, fixing stranded listings and improving weak listings on your best sellers often pay for themselves quickly. The steady value, though, is an account that’s watched every day by someone who knows what to look for.

How we vet for this role

The skills test

The skills test covers the core Seller Central jobs: rewrite a weak listing using keyword research, diagnose three suppressed or stranded listing scenarios, and draft replies to buyer messages that follow Amazon's communication rules. We check policy knowledge as closely as the writing.

It is one of eight checks, alongside a portfolio review, a past employment check, a live English interview, a paid trial task, a background check and an NDA. You interview the shortlist at the end.

See all eight checks

Getting started

What the first 30 days look like

  1. Week 1

    User permissions set in Seller Central. Your VA audits account health, listings and inventory and records a baseline.

  2. Week 2

    Daily account health checks and buyer messages move over. Urgent listing issues get fixed.

  3. Week 3

    Listing optimization begins on your top products, plus reimbursement claims for eligible inventory.

  4. Week 4

    First weekly report and a plan for listing improvements and inventory planning.

Measuring it

Numbers worth watching

Agree on these in week one so you both know what good looks like.

Industries

Where this role often works

FAQ

Questions about hiring a amazon virtual assistant

How do I give an Amazon VA access safely?

Add them as a user in Seller Central with only the permissions they need. Never share your primary account login, which Amazon's own rules discourage.

Can an Amazon VA request product reviews?

Only through methods Amazon allows, like the Request a Review button or approved programs. Incentivized, fake or manipulated reviews break Amazon's rules and the FTC's rule on reviews, and can get an account suspended.

Can the VA run our Amazon ads?

Some Amazon VAs manage sponsored product campaigns, and it's a distinct skill. If ads are a big part of your business, tell us on the call so we scout for proven advertising experience.

Do you place VAs for Walmart Marketplace or other channels?

Yes, where we can match the experience. Tell us every channel you sell on so we scout for the right mix.

Related roles

Often hired alongside

Tell us what your amazon virtual assistant should own.

Book a 30-minute discovery call. Bring your task list and a budget range, and we'll show you what to delegate first.

Book a discovery call
Book a discovery call